Returns

BookManager makes the returns process a breeze. There are two ways of finding stock that should be returned to their original supplier for credit.

1. In the reports module you can create reports that show items that have either stopped selling, or items that you have too much of. You can then search throughout your store for the items listed.

2. You can also use the codes printed on the labels created in BookManager to decide whether or not a book should be returned. Books will have a date code showing when they arrived. Looking through your store shelf by shelf, you can find those books that are gathering dust, and not selling. You can now continue to the next step of scanning them into the Returns file. At Mosaic, we find this method to be the most effective.

As each item is either returned from the Inventory file using the Z-Return command, or scanned directly into the Returns file, original invoice information is added to the claim form. Accurate and complete return forms are generated along with shipping labels. Claims are automatically posted to Accounts Payable as deductions. You will never have to dig out an original invoice again!

Also, with BookManager's built-in email module, with a click of a button, you are able to fax or email the claim immediately to the supplier. This feature also comes in handy for certain suppliers who require permission before approving return claims.